Shipping Policy | Gift Delivery in Thailand | Monsoon Gifts

Last updated: August 8, 2026

This Shipping Policy applies to orders placed on the Monsoon Gifts store.

Where we deliver

Monsoon Gifts delivers gifts within Thailand only. You can place an order from anywhere in the world for delivery to an address in Thailand, including popular destinations such as Bangkok, Chiang Mai, Phuket, Pattaya, Nonthaburi, Samut Prakan and surrounding areas.

Flower delivery is currently available in Bangkok province only. You will confirm Bangkok delivery before adding flowers to cart.

Enter the recipient's full Thailand address at checkout so we can confirm coverage and available delivery timing for that location.

Delivery timing

Shipping is free on gift delivery in Thailand. Most orders arrive within 24 to 48 hours.

Enter the recipient address at checkout to confirm coverage and timing before you pay. Delivery times are estimates and are not guaranteed.

Orders placed after local cut-off times, on Sundays, or during peak occasions (such as Valentine's Day or major holidays) may require additional time.

Order cut-off and preparation

After your payment is confirmed, our team in Thailand prepares the gift for local delivery. If we need more information about the delivery address or timing, we will contact you using the email or phone details provided with your order.

Recipient details

Please provide accurate recipient name, phone number and delivery address. Incorrect or incomplete details may cause delays. Monsoon Gifts is not responsible for delays or failed delivery attempts caused by incorrect recipient information.

Personal messages

You may include a personal message with your gift where the product allows. Messages should be suitable for delivery and must not include unlawful or abusive content.

Delays outside our control

We are not liable for delays caused by shipping carriers, traffic, weather, local restrictions, incorrect addresses, recipient unavailability, or other events outside our reasonable control. Once a gift is transferred to a local courier or delivery partner, delivery progress depends on that partner's network and the recipient's availability.

Failed delivery

If delivery cannot be completed on the first attempt, our team or delivery partner may contact the recipient to rearrange. If the recipient cannot be reached or refuses the gift, we may contact you to agree next steps. Additional delivery fees may apply for re-delivery in some cases.

International shipping

We do not ship gifts outside Thailand. International customers can still order online; delivery is fulfilled locally in Thailand to the recipient's address.

Contact

Monsoon Gifts

Location: Bangkok, Thailand
Service area: Gift delivery across Thailand (flowers: Bangkok province only)
Email: info@monsoongifts.com
Opening hours: Monday to Saturday, 10AM to 6PM (Thailand time). Closed on Sunday.

Questions about delivery? Email us at info@monsoongifts.com or visit our Contact page.